Booking Terms & Conditions

• Monday to Friday: 9am – 5pm
• Saturday: 9am – 12pm
• Sunday: Closed

PEAK SEASON:

(Including School Holidays): 14 days’ notice must be given for cancellations in Peak Seasons. Cancellation within 14 days will be charged 1 nights’ accommodation of the average nightly rate. A 1.9% Surcharge fee applies to all Card payments.

TRANSFERRED:

Note: Bookings transferred to an alternate date can only be transferred once within a 12 month period from the date of booking. The rate may increase due to peak seasons and is subject to availability. Bookings that have been transferred to an alternate date and then cancelled are non-refundable.

REFUNDS:

After the day of check in your booking will be non refundable.

NO-SHOWS:

If you do not show up for your booking or terminate on the day of your arrival you will be charged 100% of the booking less any amount which you have already paid. Deposit Requirements: A 1 night deposit is taken at the time of booking. A 1.9% Surcharge fee applies to all Card payments Low Season: Non-refundable deposits within 7 days prior to arrival. Peak Season: Non-refundable deposits within 14 days prior to arrival.

Please contact the resort ahead of time to confirm availability. Should you require additional bedding, Noosa Hill Resort can supply a Porta cot, rollaway bed or a highchair, if needed. These items all occur an additional fee. Please contact reception upon booking if this is required – as we will be more than happy to accommodate.